Last Updated: 18/11/2025

By accessing or using our website, you agree to the following Terms & Conditions.

1. Nature of Service

We provide independent complaint guidance services for wrong or failed payment transactions.
We are not a bank, financial institution, NPCI, UPI service, or government authority.

2. No Service Guarantees

We do not:

• Guarantee refunds

• Guarantee recovery of funds

• Influence decisions made by banks or payment providers

Final outcomes depend solely on the respective financial institution.

3. User Responsibilities

You agree to:

• Provide accurate and truthful information

• Use the website lawfully

• Not misuse our website or submit false complaints

4. Service Fees

If any fee is charged, it will be clearly communicated in advance.
If there is no fee, mention:
“Currently, our guidance services are free of cost.”

5. Limitation of Liability

We are not liable for:

• Decisions made by banks, UPI apps, or payment authorities

• Financial losses, delays, or unresolved complaints

• Errors or omissions beyond our control

6. Modifications

We may modify these Terms at any time.
Changes become effective immediately upon posting on the website.

7. Governing Law

These Terms are governed by the laws of India.

8. Contact Us

For any questions regarding these Terms & Conditions:
📧 Email: support@transactionassist.online